Personal, one-to-one guidance

Confident help with digital government services and visa applications.

Government websites and visa portals can feel overwhelming. We sit beside you — calmly and clearly — so every form, upload and appointment is done right the first time.

Private, secure video calls · EN / DE support · GDPR-compliant

A consultant calmly helping a person review documents at a desk
A tidy desk with a laptop, documents, glasses and a cup of tea
About

A calm, human hand through processes that feel intimidating.

TechVisaAssist is a B2C IT consultancy run by Elias Lenz. We help individuals navigate German e-government services and guided visa and residence-permit applications — ELSTER, Bürgeramt online portals, visa portals and document preparation. No jargon, no pressure: just clear, patient guidance at your pace.

  • Multilingual support

    Sessions in English and German, with Kiswahili on request.

  • GDPR-compliant

    Your documents and data are handled securely and confidentially, the EU way.

  • Experienced IT consultant

    Years of hands-on experience with digital public services and online portals.

  • Secure video calls

    Private, encrypted video sessions — help you can get from home.

Services

Clear help for each step of the journey.

Choose the support that fits where you are. Not sure? Book a short consultation and we'll point you the right way.

Visa Application Guidance

Step-by-step help with online visa and residence-permit portals — what to enter, what to upload, and what each question really means.

Digital Public Services Help

Hands-on assistance with German e-government: ELSTER, Bürgeramt online portals, appointment booking and digital identity.

Premium End-to-End

Full accompaniment through an entire process — from first form to final confirmation, with us alongside you the whole way.

Document & Form Review

We review and prepare your application documents and forms so they're complete, correct and ready to submit.

Pricing

Simple packages. No surprises.

Choose the package that fits your situation. Pricing is tailored to your case and confirmed before you book — just send an enquiry.

Document & Form Review

A focused review of your documents and forms before you submit.

On request
  • One application reviewed
  • Written checklist of fixes
  • Email follow-up

Visa Guidance

Step-by-step help with a visa or residence-permit application.

On request
  • 60-minute video session
  • Portal walk-through
  • Document checklist

Premium End-to-End

Full accompaniment through a complete process.

On request
  • Multiple sessions
  • Priority scheduling
  • Direct support line
Booking

How booking works.

Three simple steps — send an enquiry, we confirm your appointment and a secure payment link, then you receive your video-call link.

A person having a friendly, secure video consultation from home
  1. 1

    Send an enquiry

    Tell us which service you need and a little about your situation.

  2. 2

    We confirm & send a payment link

    We confirm your appointment and send a secure PayPal payment link by email.

  3. 3

    Receive your video-call link

    Once payment is received, you get your private, secure video-call link for the session.

Confirmation & cancellation policy

You'll receive a confirmation by email once your time is booked. Cancellations made at least 24 hours in advance are free of charge. For cancellations less than 24 hours before the appointment, or for no-shows, the full fee applies.

Contact

Questions? We're glad to help.

Not sure which package fits, or have a question before booking? Send us a note and we'll reply personally — usually within one working day.

info@eliaslenz-mbaberatung.de

Please don't send sensitive personal documents by email — we'll share a secure upload link once your session is booked.